Terms
Draft for review, August 26, 2026
Draft for review. This policy is not yet in effect.
These terms govern your use of Lyra Comment and its website. By downloading, purchasing, or using Lyra Comment, you agree to these terms. They do not govern another Lyra product unless you separately download, purchase, or use that product.
Who these terms are with
These terms are an agreement between you and The Lyra Product Company, which does business publicly as The Lyra Company and makes Lyra Comment. You must be legally able to enter this agreement. If you use Lyra Comment for an organization, you represent that you can accept these terms for it.
Trial
Lyra Comment includes a 30-day trial without a payment card. The trial is intended to let you evaluate the complete app before deciding whether to buy a license.
One-time license
A purchase is a one-time license for Lyra Comment. It is not a subscription. An individual license may be used by one person on Macs that person owns or controls, for personal or commercial work. An organization needs a separate license for each person who uses the software unless we agree to different terms in writing.
The license includes every update in the purchased major version. For example, a version 1 license includes every 1.x update. A future major version may be a separate optional purchase. You can keep using an eligible purchased version indefinitely, subject to these terms and compatibility with your hardware and operating system.
You may not sell, sublicense, publish, or share a license key, defeat license controls, or make Lyra Comment available as a shared service. You may make reasonable backup copies for your own use.
Payments and taxes
The price, currency, included products, and applicable taxes are shown before you complete checkout. Stripe and Link process the payment and may provide payment, receipt, refund, dispute, and order-management services. You are responsible for providing an email address you can access because the license and recovery process depend on it.
Refunds
Our refund policy is part of these terms. It does not limit rights that cannot be waived under applicable law.
Your files and backups
You keep ownership of the files and content you use with Lyra Comment. Lyra Comment is a local-file tool, not a backup or storage service. You are responsible for saving and backing up your files and for confirming the result of any edit, export, transcription, or automated operation before relying on it.
Optional outside services
Some features can connect to a third-party service only when you select and configure it, such as a cloud transcription provider. Your use of that service is also governed by its terms and privacy policy. We are not responsible for an outside service, its availability, or its handling of information.
Acceptable use
You may not use Lyra Comment, its website, the licensing service, or the recovery system unlawfully, to harm others, to interfere with service operation, to distribute malware, to obtain another person's license or information, or to bypass security and access controls.
Our software and brand
Lyra Comment, its website, designs, code, trademarks, and related materials belong to The Lyra Product Company and its licensors. These terms give you the limited license described above. They do not transfer ownership of the software or brand.
Availability and changes
We may fix, improve, or discontinue features and may stop supporting old operating systems or hardware. We may also suspend online services for maintenance, security, legal, fraud, or operational reasons. We do not promise that every feature or outside service will always be available.
If we change these terms, the new terms apply prospectively from the posted effective date. We will not retroactively convert a completed one-time purchase into a subscription or remove the purchased major-version license promise.
Warranty disclaimer
To the fullest extent permitted by law, Lyra Comment and its related services are provided as is and as available. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and noninfringement. We do not guarantee uninterrupted or error-free operation, perfect transcription, preservation of files, or compatibility with future hardware or operating systems. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.
Limitation of liability
To the fullest extent permitted by law, The Lyra Product Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, revenue, or business opportunity. Our total liability arising from Lyra Comment or its purchase will not exceed the greater of the amount you paid us for Lyra Comment during the 12 months before the claim or 50 US dollars. This limit does not apply where liability cannot legally be limited.
Suspension and termination
We may suspend an online service or license recovery while investigating fraud, abuse, a chargeback, a dispute, or a material breach of these terms. We may terminate the license for a material breach if the breach is not cured after reasonable notice where notice and cure are appropriate. Termination does not affect rights that already accrued, and it does not give us access to your local files.
Governing law
California law governs these terms, without regard to conflict-of-law rules. State and federal courts located in San Francisco County, California will have exclusive jurisdiction, except that either party may bring an eligible matter in small claims court and applicable consumer law may give you the right to bring a claim elsewhere.
Contact
Questions about these terms can be sent to the contact address below.